WorldHost Principles of Customer Service

21st February 2018

10.30am-2.30pm (registration 10-10.15am)
Location: South Ormsby Hall (by kind permission of Jon Thornes, please note that this is a Grade II*listed country house and isn't easily accessible for people with limited mobility)
Cost: Free of charge (you will be required to complete some paperwork for Lagat (training provider) prior to the event taking place)

WorldHost Flyer

We can take up to 15 people and just 2 per business (if there is more than 2 we will have a reserve list and/or can arrange for another course to be run).  As advised by the businesses at the last tourism meeting we have decided to condense the course rather than run it all day, so it will run straight through from 10.30am-2.30pm with a working lunch.  I have attached a flyer with some general information about the course.

If you would like to book a place on this course, please contact Coral -

Coral Willcox, Business Development Manager, South Ormsby Estate
Email  - coral.willcox@southormsbyestate.co.uk
Tel: 07718 832683 

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